Reviews & testimonials

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Client Testimonials

“As cautious, nervous investors, Richard has proved invaluable advising us on the best options for my pension and our savings over a number of years. As ‘risk averse’ clients it is particularly important to have complete trust in our financial advisor and he has always offered sound advice, explaining the reasoning behind our decisions clearly and patiently. Richard is always on hand if we have any questions or concerns, and keeps us up-to-date with the progress of our plans. I would have no hesitation in recommending his services.”

Ian C - Whitstable - Client since 2014



“Hitchell Financial Planning have provided us with a fantastic service from start to finish. Sarah arranged a fixed rate mortgage on our property, not only did she keep us regularly informed and make the whole process so much simpler than it would have been arranging it ourselves, she found us better deal than anything we could find elsewhere. In fact, the deal she found us was with a bank that couldn’t match it when we went to them directly. Richard has also found us a great small investment that met our requirements. How much risk we wanted to take was judged carefully and Richard took the time to explain the process. Overall an excellent experience from a company that works hard to save us money, thank you.”

Sam W - Cardiff - Client since 2018



“I am so pleased that I was recommend to Hitchell Associates. From my initial meeting with Richard, he has been most courteous and helpful in my pension arrangements. Without his help and explanations, I think I would have made the wrong decisions .”

Sue T - Brighton - Client since 2016



"I did want to say that we are really grateful for all of the advice you have given us over the years regarding our mortgage and insurance. It’s been 4 long years, but we are thrilled to have finally moved into our new home. Much thanks to you for helping us to get that elusive mortgage!"

Kristina B - Dorset - Client since 2016



"Rob Freeman has been organising mortgages for me for over 10 years. He is very efficient at finding the best & most appropriate deals. Significantly I have always found his communication skills to be excellent. He will always return calls at the earliest opportunity & regularly gives updates on the current stage of the case. This is very important as having a mortgage arranged is a very stressful time for most people!

Would definitely use these guys again and have already recommended them to my friends and family!"

Bob N - Crawley - Client since 2004



"The team from Hitchell Associates certainly took the hassle out of what can be a very stressful process when trying to buy your new house. Robert and Richard were knowledgeable, friendly and always approachable and didn’t complain when we often phoned asking for advice on next steps or to clear up any questions we had...we had many!

Would definitely use these guys again and have already recommended them to my friends and family!"

Simon and Beth - Hove - Client since 2015



"Robert delivered exactly what he promised, in a professional and attentive manner from the outset. The mortgage market can be confusing and daunting to buyers and we were made to feel comfortable whilst understanding the process. Hitchell are extremely efficient and Robert secured us a fantastic deal, I would recommend them highly."

Adam S - Guildford - Client since 2015



"Thank you for all your tremendous efforts in assisting me in obtaining a mortgage and in record time. This whole process (4 weeks from offer to completion) would not have been possible without you and your team and I am sincerely grateful. I will have no hesitation in recommending your services to anyone wishing to obtain a hassle-free mortgage. Your advice and guidance was invaluable in what was a pressurised situation given the unreasonable behaviour of the vendor."

Patricia R - Wallingford - Client since 2015



"Having explained our intentions, a comprehensive information pack explaining the process and range of mortgage options and providers were supplied. This enabled us to select the most appropriate to meet our requirements. Full support with our application was provided together with suggestions made for the appointment of a solicitor including the expected costs we would incur. First class service was provided. I would certainly recommend this service to other perspective property purchasers requiring a mortgage - well done and thank you for your support and guidance."

Ian E - Burgess Hill - Client since 2015



"We are in our late 40s, and found it tricky finding a mortgage company that would be happy to loan a significant sum on a slightly unusual property, as well as dealing with the new challenging mortgage process via remote faceless call centres! We chose Hitchell Associates simply through the internet search as a local company, and they very quickly found appropriate lenders, and took all out of the pain of the process. Even when the first lender declined after a survey, a second one was found speedily and we now take fully ownership of the property next week - which would have been very doubtful without Richard's support. All for a negligible price. Thank you."

Joe H - Haywards Heath - Client since 2015



"We wanted to say thanks for the personal, tailored service. Visiting my house was a great way to start the relationship and saved me time, very efficient with the paperwork and also recommended exactly the right financial solution. Many thanks for getting this done so quickly."

Stephen O - Wadhurst - Client since 2015



"Richard, Sorry I have not done this before, but I just wanted to say thank you so much for your help with the mortgage and for the advice and guidance. It really helped and meant a lot."

Paul L - Caterham - November 2014



"A lively appreciation of your efficiency and concern persuades me that I do not have to worry about such things [my investments] but can safely leave it all to you."

Monica C - Chichester - Client since 1992



Firm rating

Hitchell Financial Planning profile

Top rated 2020

Richard also appears on the VouchedFor top-rated adviser list for 2020


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Mortgage Strategy Awards 2018 Openwork Winner
Moneyfacts Awards 2017 Openwork Winner

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